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Q&A

What are the requirements to board?

  • Puppies and kittens must be at least 14 weeks of age

  • All dogs must be current on their Rabies, Distemper, and Bordetella vaccinations for at least two weeks prior to arrival

  • All cats must be current on their Rabies, Feline Distemper, and Feline Leukemia vaccinations for at least two weeks prior to arrival

  • All exotic pets must be up to date on vaccinations required by the county

  • Be evaluated for play and socialization

  • Be picked up before NOON on last day of boarding

  • Have all medical needs and health issues disclosed at time of boarding

What are the requirements for Daycare?

  • Dogs must first attend a Meet and Greet Evaluation half day.              

  • Vaccinations must be current for at least two weeks.               

  • Puppies must be at least 14 weeks of age.                

  • Dogs must be spayed or neutered after 6 months old to participate in daycare

Can Multiple Pets Board Together?

  • Yes! Pets receive the same package perks when boarding together.

  • A discount will apply to each night stay per additional pet in the same suite!

  • Contact the pet lodge for additional information!

Can I bring my own food to board?

  • Yes! We highly encourage it!

  • The best thing for the health of your pet is to stay on their regular diet. Changing your dog’s diet may result in an upset stomach or other gastrointestinal complications.

  • If you bring your own pet’s food from home, we ask that you provide the type/brand andamount of food you offer at a time.

  • We can offer “house” food (Purina EN) for an additional fee per day.

Can I board my senior pet?

  • Absolutely! We know boarding can be stressful and we are here to help!

  • When making the reservation, please discuss any special needs they may have – such as medication needs, arthritis, deafness, blindness, or other health conditions so that we are prepared to give your older companion any extra comfort they may need.

  • We strongly recommend bringing personal belongings from home such as favorite beds, blankets, or toys!

  • We do have a premium veterinary diet, Purina EN, available for your convenience, should you run out or feed the same at home, at an additional cost per cup a day.

  • Please leave bowls at home because we provide them for all of our guests.

What if my pet has a medical condition?

  • We are happy to assist your pet any way we can!

  • Please let us know of ANY pre-existing medical conditions we need to be aware of (diabetes, seizures, congestive heart failure, etc.).

  • We can give medications to your pet orally or topically but cannot administer any injectable medications.

  • Medications must be in the original container prescribed by your pet’s veterinarian.

What time can I pick up and drop off?

Pick up and drop off are available from:

  • 7:30am–6pm Monday through Friday

  • 8am-10am & 4pm-6pm on Saturday and Sunday

*There is an additional fee of $10 for pick-up of all boarded pets after 12pm on the last day of boarding.

Is there a deposit?

  • During Natrona County School District, Independence Day, Thanksgiving, and Christmas, we require a $75 deposit made for each pet at the time reservations are booked.

  • We are closed to the public on New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. For boarding over these holidays, we require a minimum 2- night stay. Pick-up and drop-offs will not be permitted on those holidays.

What happens if my pet gets sick?

  • We have a professional partnership with Casper Animal Medical Center to assist with any healthcare needs or emergencies. Learn more about their services here.

Learn More>>

What is the difference between Full Day and Half Day Daycare?

  • Half Day daycare is offered for 5 hours or less

  • Half Day daycare play dates are scheduled by morning or afternoon sessions

  • Full Day daycare is offered from 7:30am to 6pm

  • All Full Day and Morning Half Day guests must be checked in by 9am

  • All Afternoon Half Day guest must be checked in by 1:30 pm

  • Lunch can be offered to applicable Full Day daycare guests at 12 pm with a required rest time before and after their meal.