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Two dogs smiling and looking up

Q&A

Dog in boarding room with food, water, bed, and blankets.

What are the requirements to board?

  • Puppies and kittens must be at least 14 weeks of age

  • All dogs must be current on their Rabies, Distemper, and Bordetella vaccinations for at least two weeks prior to arrival

  • All cats must be current on their Rabies, Feline Distemper, and Feline Leukemia vaccinations for at least two weeks prior to arrival

  • All exotic pets must be up to date on vaccinations required by the county

  • Be evaluated for play and socialization

  • Be picked up before NOON on last day of boarding

  • Have all medical needs and health issues disclosed at time of boarding

Dog looking up and smiling.

What are the requirements for Daycare?

  • Dogs must first attend a Meet and Greet Evaluation half day.              

  • Vaccinations must be current for at least two weeks.               

  • Puppies must be at least 14 weeks of age.                

  • Dogs must be spayed or neutered after 6 months old to participate in daycare

Two dogs boarding together

Can Multiple Pets Board Together?

  • Yes! Pets receive the same package perks when boarding together.

  • An additional canine boarding in a luxury suite will be $35/night when sharing a suite.

  • An additional canine boarding in a classic suite will be $25/night when sharing a suite.

  • Any additional canine boarding in a cozy suite will be $15/night when sharing a suite.

  • An additional feline boarding in a classic or luxury suite will be $10/night.

Black dog

Can I bring my own food to board?

  • Yes! We highly encourage it!

  • The best thing for the health of your pet is to stay on their regular diet. Changing your dog’s diet may result in an upset stomach or other gastrointestinal complications.

  • If you bring your own pet’s food from home, we ask that you provide the type and amount of food you are providing.

Can I board my senior pet?

  • Absolutely! We know boarding can be stressful and we are here to help!

  • When making the reservation, please discuss any special needs they may have – such as medication needs, arthritis, deafness, blindness, or other health conditions so that we are prepared to give your older companion any extra comfort they may need.

  • We strongly recommend bringing personal belongings from home such as favorite beds, blankets, or toys!

  • We do have a premium veterinary diet, Purina EN, available for your convenience, should you run out or feed the same at home, at an additional cost per cup a day.

  • Please leave bowls at home because we provide them for all of our guests.

What if my pet has a medical condition?

  • We are happy to assist your pet any way we can!

  • Please let us know of ANY pre-existing medical conditions we need to be aware of (diabetes, seizures, congestive heart failure, etc.).

  • We can give medications to your pet orally or topically but cannot administer any injectable medications.

  • Medications must be in the original container prescribed by your pet’s veterinarian.

What time can I pick up and drop off?

Pick up and drop off are available from:

  • 7:30am–6pm Monday through Friday

  • 8am-10am & 4pm-6pm on Saturday and Sunday

*There is an additional fee of $10 for pick-up of all boarded pets after 12pm on the last day of boarding.

Is there a deposit?

  • During all major holidays and Spring Break for Natrona County School District, we require a deposit of half of the estimated total. 3-day minimum stay requirements apply to major holidays because we are closed for all major holidays. Peak or seasonal rates may apply.

What happens if my pet gets sick?

  • We have a professional partnership with Casper Animal Medical Center to assist with any healthcare needs or emergencies. Learn more about their services here.

Learn More>>

What is the difference between Full Day and Half Day Daycare?

  • Half Day daycare is offered for 4 hours or less

  • Full Day daycare is offered from 7:30am to 6pm with a required nap time between 11:30am and 1:30pm

  • Daycare sessions are set between 7:30am to 11:30am and 1:30pm to 6pm