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Q&A
What are the requirements to board?
Puppies and kittens must be at least 14 weeks of age
All dogs must be current on their Rabies, Distemper, and Bordetella vaccinations for at least two weeks prior to arrival
All cats must be current on their Rabies, Feline Distemper, and Feline Leukemia vaccinations for at least two weeks prior to arrival
All exotic pets must be up to date on vaccinations required by the county
Be evaluated for play and socialization
Be picked up before NOON on last day of boarding
Have all medical needs and health issues disclosed at time of boarding
What are the requirements for Daycare?
Dogs must first attend a Meet and Greet Evaluation half day.
Vaccinations must be current for at least two weeks.
Puppies must be at least 14 weeks of age.
Dogs must be spayed or neutered after 6 months old to participate in daycare
Can Multiple Pets Board Together?
Yes! Pets receive the same package perks when boarding together.
A discount will apply to each night stay per additional pet in the same suite!
Contact the pet lodge for additional information!
Can I bring my own food to board?
Yes! We highly encourage it!
The best thing for the health of your pet is to stay on their regular diet. Changing your dog’s diet may result in an upset stomach or other gastrointestinal complications.
If you bring your own pet’s food from home, we ask that you provide the type/brand andamount of food you offer at a time.
We can offer “house” food (Purina EN) for an additional fee per day.
Can I board my senior pet?
Absolutely! We know boarding can be stressful and we are here to help!
When making the reservation, please discuss any special needs they may have – such as medication needs, arthritis, deafness, blindness, or other health conditions so that we are prepared to give your older companion any extra comfort they may need.
We strongly recommend bringing personal belongings from home such as favorite beds, blankets, or toys!
We do have a premium veterinary diet, Purina EN, available for your convenience, should you run out or feed the same at home, at an additional cost per cup a day.
Please leave bowls at home because we provide them for all of our guests.
What if my pet has a medical condition?
We are happy to assist your pet any way we can!
Please let us know of ANY pre-existing medical conditions we need to be aware of (diabetes, seizures, congestive heart failure, etc.).
We can give medications to your pet orally or topically but cannot administer any injectable medications.
Medications must be in the original container prescribed by your pet’s veterinarian.
What time can I pick up and drop off?
Pick up and drop off are available from:
7:30am–6pm Monday through Friday
8am-10am & 4pm-6pm on Saturday and Sunday
*There is an additional fee of $10 for pick-up of all boarded pets after 12pm on the last day of boarding.
Is there a deposit?
During Natrona County School District, Independence Day, Thanksgiving, and Christmas, we require a $75 deposit made for each pet at the time reservations are booked.
We are closed to the public on New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. For boarding over these holidays, we require a minimum 2- night stay. Pick-up and drop-offs will not be permitted on those holidays.
What happens if my pet gets sick?
We have a professional partnership with Casper Animal Medical Center to assist with any healthcare needs or emergencies. Learn more about their services here.
What is the difference between Full Day and Half Day Daycare?
Half Day daycare is offered for 5 hours or less
Half Day daycare play dates are scheduled by morning or afternoon sessions
Full Day daycare is offered from 7:30am to 6pm
All Full Day and Morning Half Day guests must be checked in by 9am
All Afternoon Half Day guest must be checked in by 1:30 pm
Lunch can be offered to applicable Full Day daycare guests at 12 pm with a required rest time before and after their meal.
